Before making a claim, please ensure you have read the up to date terms and conditions of the Ticket Protection offered by Secure My Booking: securemybooking.com/terms/uk
Once you have read the terms and conditions, you can make a claim via the following website: www.ticket-refunds.com
(either click on the above active link, or copy and paste it into your browser. Please only use the service via this link if you purchased tickets from AMATA, Falmouth University in Cornwall, UK. If you have purchased tickets from another venue, please follow their guidance on using this service directly).
Should you have any questions about the Ticket Protection or any claims you are making, please contact Secure My Booking Directly and not the AMATA Box Office.